top of page
graze-2.png

FAQ

We want your charcuterie box and event to be perfect, and we know you have questions! If your questions aren't answered here, please contact us and ask anything else you want to know!

Screen Shot 2021-12-11 at 3.13.52 PM.png
  • How far in advance do you need to place an order?
    We ask for a minimum of 48 hours, but the sooner the better, as availability is limited.
  • Do you charge delivery fees?
    We are only able to offer free delivery in the Chestermere area. All other orders must be picked up, with the exception of Grazescapes.
  • Can we pick up our order?
    Yes pick up is the only option currently for orders outside of Chestermere.
  • Do you offer gluten free/halal/keto/dairy free/nut free options?
    Yes we do. Our most popular substitutions are gluten free or halal, which are available to request upon ordering. Any other substitutions can be accomodated for an additional cost that can be discussed prior to ordering.
  • Do you charge a set up fee for Grazescapes?
    We charge a $200 set up fee, plus a $50 refundable damage deposit fee for all boards and props used for grazescapes. This includes us coming back the next day to pick all items up.
  • Do you offer pork products in your charcuterie boxes?
    We do not handle pork products. All of our meats are beef, turkey or chicken.
  • Are boards included in the price of orders?
    Should you choose to order a charcuterie platter, a $10 rental fee will be applied to your order to have it prepared on a wooden board. We expect the board to be returned the next day.
  • How much can we customize our order?
    All boxes, platters and grazescapes can be totally customized! Please contact us prior to ordering to ensure we can gather everything required in time for your event.
  • What forms of payment are accepted?
    We accept Visa, Mastercard, Debit, PayPal & E-Transfer
bottom of page